Kempinski Hotel Chengdu-City Center

Staff, in particular Eileen, were very helpful and remedied an issue without any hassle. The room was comfortable and the breakfast exceptional. It was my birthday during my stay and Eileen must have realised this when I checked in and surprised me with a cake when I returned that evening. A very lovely and thoughtful gesture.

I enjoyed staying at Kempinski in Chengdu. Lovely hotel, great spacious, modern and clean rooms. Staff is very friendly and helpful. I was not impressed with swimming pool and spa area but I still would come back here next time. In my opinion it's one of the best hotels in the city alongside The Ritz Carlton and The Temple House.

Good location, pretty near to places of interest & restaurants by subway or by car. Breakfast is good, however, they are the same everyday.

Lovely room, newly renovated, spacious, clean, really nice toiletries and the bed was comfortable. Also very instagrammable. The hotel staff was very helpful also, helped us book taxis, loaded luggage for us and even helped book tourist tickets.

The location is great as there’s a metro stop less than 200m down the road. The staff is also excellent- knowledgeable and friendly and able to converse in English.